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Service bulletin SSM 54811

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11032692
Published by NHTSA2026-05-14
Manufacturer's numberSSM 54811
Manufacturer's date2026-05-08
NHTSA componentEXTERIOR LIGHTING; STRUCTURE:BODY

NHTSA's summary

2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Lighting

Vehicles listed
FORD MUSTANG MACH E2022, 2023, 2024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20264102026-08-25. Structure
20263682026-07-28. Structure
26V4870002026-07-28. STRUCTURE:EXTERIOR TRIM
20257042025-12-18. Lights And Instruments
25V8850002025-12-18. EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
20254172025-08-08. Lights And Instruments
25V5190002025-08-08. EXTERIOR LIGHTING:LIGHTING CONTROL MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 551942026-09-30. Service bulletin. Some 2021-2024 Mustang Mach-E, 2025-2026 Navigator and 2024 F-150 vehicles may exhibit inoperative welcome/approach detection lights. This may be due to the body control module (BCM) software. To correct the condition, download and run the "BCM - Programmable Module Installation (PMI)" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the condition persists after PMI, refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and BCM.
TSB 26-21932026-05-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a condition where the compass does not display in the instrument panel cluster (IPC). This may be due to the software in the IPC.
SYNC-26.2.1.6.5.2 MachE2026-04-02. Over-the-air update. "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
IPC-25.9.405 MachE2026-04-01. Over-the-air update. "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
SSM 545552026-02-12. Service bulletin. Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self-test, follow normal Workshop Manual (WSM) diagnostics in Section 419-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.
PT-25.44.24 MachE2026-02-04. Over-the-air update. "25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged"
PT-25.10.1 MachE2026-02-04. Over-the-air update. "25S65 Recall remedy -Prevents a potential lock-out condition caused by the battery being discharged
TSB 25-26102026-01-06. Service bulletin. This article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process.
SSM 544242025-12-10. Service bulletin. Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. The most common adjustments to improve closing efforts involve the hood front up and down alignment and the bump stop rubbers. Refer to Workshop Manual, Section 501-03 Body Closures > General Procedures > Hood Alignment for procedures on proper adjustments that can improve front luggage compartment hood closing efforts.
ECG-25.2.7.7.1 MachE2025-12-01. Over-the-air update. "Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the exterior of the vehicle following a future over-the-air update. This is not addressing any existing condition in the field."