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Over-the-air update SYNC-25.1.9.7.1 Navigator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeOver-the-air update
NHTSA id11030592
Published by NHTSA2026-04-02
Manufacturer's numberSYNC-25.1.9.7.1 Navigator
Manufacturer's date2026-03-12
Campaign id or software versionSYNC-25.1.9.7.1
NHTSA componentVISIBILITY/WIPER; ELECTRICAL SYSTEM; UNKNOWN OR OTHER

NHTSA's summary

"25S49 Recall Remedy: -Infotainment software update to address frozen screens"

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
LINCOLN NAVIGATOR2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2040002026-03-31. VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SYNC-25.1.7.10.1 Navigato2026-04-02. Over-the-air update. "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
SYNC-25.2.1.6.5.2 Naviga2026-02-04. Over-the-air update. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
SSM 541372025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.