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Service bulletin 08-389-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11026548
Published by NHTSA2025-12-11
Manufacturer's number08-389-25
Manufacturer's date2025-12-02
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

R1H Radio Software USB Update to U33.43 Customers may experience one or more of the following: ● Pressing the left steering wheel control to cycle through the presets, skips through several of the preset channels and calls other SXM stations not on the preset list. ● After an overnight sleep cycle, preset bar stays blank in the Media tab and media widget. ● Whenever the "Navigation Turn-by-Turn Displayed in Cluster" button is checked, once a different tab is selected, the previously checked box becomes unchecked This bulletin involves updating the software to U33.43.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CHRYSLER PACIFICA2023, 2024, 2025
CHRYSLER PACIFICA PLUG-IN HYBRID2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER VOYAGER2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V7530002023-11-09. ELECTRICAL SYSTEM:12V/24V/48V BATTERY
20230082023-01-18. Electrical
23V0100002023-01-17. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000062026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
S26210000052026-10-07. Service bulletin. Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
08-337-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-87 - ECU Internal Performance-Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
08-336-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-87 - ECU Internal Performance-Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
08-335-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B22A9-87 - ECU Internal Performance-Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low. Customers may experience the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S26230000082026-09-03. Service bulletin. Cruise Control Shuts Off Without Driver Input. Vehicle Has Electronic Stability Control (ESC) Lamp On. C0042 Brake Pedal Position Diagnostic Trouble Codes (DTCs)
1138472026-08-19. Service bulletin. WIRING – DASH
1138462026-08-19. Service bulletin. WIRING – DASH
91008602026-07-18. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.