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Service bulletin TSB 25-2438

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11023298
Published by NHTSA2025-09-23
Manufacturer's numberTSB 25-2438
Manufacturer's date2025-09-19
NHTSA componentSUSPENSION

NHTSA's summary

This article supersedes TSB 25-2143 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
FORD BRONCO SPORT2021, 2022, 2023, 2024, 2025
FORD ESCAPE2020, 2021, 2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262592026-05-27. Suspension
26V3400002026-05-27. SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
20210822021-02-19. Suspension
21V0750002021-02-16. SUSPENSION:REAR
21V0740002021-02-16. SUSPENSION:FRONT:CONTROL ARM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 545302026-02-04. Service bulletin. Some 2021 Escape vehicles built on or before 9-Feb-2021 may exhibit a "Tire Mobility" message in the message center. This may be due to the software in the instrument panel cluster (IPC). To correct the condition, download and run the "IPC Instrument Panel Cluster (IPC) Configuration" application in the Ford Diagnostic and Repair System (FDRS) scan tool. If asked if the original module is still installed, answer NO. For claiming, use causal part 10849 and labor operations 12651D and 12651D4.
TSB 25-25742025-12-02. Service bulletin. This article supersedes TSB 25-2347 to update the vehicle build dates Some of the vehicles listed in the Model statement above may exhibit a clicking, creaking, clunking, rattle, rotational noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
TSB 25-23472025-07-30. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a clicking, creaking, clunking, rattle, rotational noise from the front strut area when turning the steering wheel. This may be due to an interference between the front jounce bumper and the rod. Additional model information: * 2021-2025 Bronco Sport Badlands vehicles equipped with minor feature code DWAAN (Performance suspension) * 2025 Bronco Sport Sasquatch vehicles equipped with minor feature code DWAA3 (High ride suspension)
SSM 539542025-06-24. Service bulletin. Some 2025 Bronco Sport vehicles equipped with 2.0L engine with Badlands package and 2025 Bronco Sport vehicles equipped with 1.5L engine with Sasquatch package may exhibit a clicking, creaking, clunking and/or rattle noise from the front struts when turning the steering wheel. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of the 3rd quarter of 2025. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for customers once the repair becomes available.
TSB 24-23262024-10-25. Service bulletin. Some 2020-2024 Escape and 2021-2024 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct the condition, follow the Service Procedure to install brake pads with clips and if necessary, install the rear reinforced caliper bushings.
TSB 22-23262022-08-23. Service bulletin. Some 2020-2022 Escape and 2022 Bronco Sport vehicles may exhibit a moan noise when the vehicle is driven in reverse (R) in cold weather and/or high humidity. This may be due to the suspension sensitivity of the vehicle. To correct this condition, follow the Service Procedure to replace the rear caliper bushings.