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Service bulletin PIE0837

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11023267
Published by NHTSA2025-09-23
Manufacturer's numberPIE0837
Manufacturer's date2025-05-09
NHTSA componentVISIBILITY/WIPER; STRUCTURE:BODY

NHTSA's summary

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the liftgate glass breaking unexpectedly.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors, Wipers and washers

Vehicles listed
CHEVROLET EQUINOX2025, 2026
GMC TERRAIN2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
25-NA-0452025-07-08. Service bulletin. This service bulletin provides a procedure to correct the condition of Wiper Arm Chatter Concerns.
24-NA-1642025-04-15. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
24-NA-1642025-03-06. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
25-NA-0272025-02-19. Service bulletin. This service bulletin provides service procedures to correct Windshield Wiper Arm Clearing and Interference Concerns.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
24-NA-2592024-12-20. Service bulletin. This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
24-NA-1642024-09-25. Service bulletin. This bulletin provides information on Wiper Blade Maintenance Tips.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.