Service bulletin TSB 25-2421
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11023140 |
| Published by NHTSA | 2025-09-16 |
| Manufacturer's number | TSB 25-2421 |
| Manufacturer's date | 2025-09-10 |
| NHTSA component | ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VEHICLE SPEED CONTROL |
NHTSA's summary
This article supersedes TSB 25-2283 to add production cutoff dates. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the accessory protocol interface module (APIM) software.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Throttle and cruise control
| FORD EXPLORER | 2025 |
|---|---|
| LINCOLN AVIATOR | 2025 |
| LINCOLN NAUTILUS | 2024, 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V165000 | 2026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE |
|---|---|
| 25V343000 | 2025-05-23. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER; ELECTRICAL SYSTEM |
| 25V337000 | 2025-05-23. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55241 | 2026-10-13. Service bulletin. Some 2025-2027 Aviator vehicles may exhibit a "Door Fault Service Required", "Transmission Not In Park" and/or "Hill Start Assist Not Available" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B1262:92 stored in multiple door latch control modules (DCME, DCMF, DCMG, and/or DCMH). DTC U0504 may also be stored in the gearshift module (GSM). This may be due to the software in the door latch control modules. To correct this condition, download and run the following applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.<br /> "DCME - Door Control Module E (DCME) Software Update"<br /> "DCMF - Door Control Module F (DCMF) Software Update"<br /> "DCMG - Door Control Module G (DCMG) Software Update"<br /> "DCMH - Door Control Module H (DCMH) Software Update"<br /> For claiming use causal part 54219A65 and labor operation MT54219SSM up to 0.5 hours. |
|---|---|
| SSM 55220 | 2026-10-12. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluetooth pairing concerns for both Android and IOS after an APIM software update. This may be due to the APIM software. To temporarily correct the issue:<br /><br /> * For Android Auto related issues: Clear Android Auto app storage in the center display screen. Vehicle Settings > Settings > Apps > Android Auto > Clear Storage. <br /> * For general Bluetooth connectivity issues: Clear Contacts Storage app storage in the center display screen. Vehicle Settings > Apps > Uncheck hide system apps > Contacts Storage > Clear Storage.<br /><br /> If the condition persists, perform a master reset from the center display screen, remove the vehicle from the phone, then re-pair the device.<br /><br /> If the condition continues to persist, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics and repair as necessary outside of this article.<br /><br /> If the condition is resolved, inform customers that engineering is currently working on a permanent solution |
| TSB 26-2325 | 2026-10-05. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a front courtesy lamp that is inoperative. This may be due to a concern with the front courtesy lamp light module. |
| SSM 55208 | 2026-09-30. Service bulletin. Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U211B:43:48 stored in the body control module (BCM) when performing a Self-Test. This DTC sets due to an internal BCM timing issue during the self-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note: This guidance only applies to U211B with the specific failure byte 43 in status 48. Any other trusted real-time operation network (TRON) DTCs or different failure bytes associated with U211B are still applicable and technicians must follow Workshop Manual (WSM) normal diagnostics for those DTCs. |
| SSM 55172 | 2026-09-21. Service bulletin. Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit a "Steering Assist Fault Service Required" message and diagnostic trouble codes (DTC) C1110:56 and/or U3000:96 stored in the power steering control module (PSCM) after programming. This may be due to a calibration mismatch in the PSCM which has been resolved in the Ford database. If DTC C1110:56 is stored in a replacement PSCM after completing programmable module installation (PMI), start a new session using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool then run the "PSCM - Programmable Module Installation (PMI)" application again. When FDRS asks if the original module is installed, select "No". If DTC C1110:56 is stored in the original PSCM after performing the PSCM configuration, start a new session using the latest software version of the FDRS scan tool, then download and run the "PSCM - Power Steering Control Module (PSCM) Software Update" application. To clear DTC U3000:96 from the PSCM, download and run the "PSCM - Reset the Power Steering Control |
| IPMA-26.22.8.3.7 Expl&Avi | 2026-09-14. Over-the-air update. 26S21 Recall remedy Infotainment system update to prevent rearview camera image interruptions |
| BCM-26.DC Explorer | 2026-09-11. Over-the-air update. Quality improvements include: - Enables the Open On Approach feature on Platinum trim vehicles |
| BCM-26.DC Aviator | 2026-09-11. Over-the-air update. Quality improvements include: - Enables the Open On Approach feature |
| SSM 55140 | 2026-09-02. Service bulletin. Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer to Workshop Manual, Section 307-01B. For claiming, use causal part 7B012 and labor operations 12651D and 12651D56. NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy requirements for component replacement. |
| SSM 55131 | 2026-09-02. Service bulletin. Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal |