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Service bulletin 25-NA-117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11022876
Published by NHTSA2025-09-06
Manufacturer's number25-NA-117
Manufacturer's date2025-05-10
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

This technical bulletin provides a procedure to correct the condition of Click or Tick Noise Coming from the Heads Up Display or Upper IP Area.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CADILLAC ESCALADE2025
CADILLAC ESCALADE ESV2025
CADILLAC ESCALADE IQ2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIE08342025-09-10. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
PIE0819A2025-06-12. Service bulletin. This engineering information (EI Lite) ends the need for gathering information from technicians in regards to the Pre-Delivery Inspection (PDI) and Customer Vehicle Issues Up to 500 Miles Using the CSMT App to do a Field Product Report (FPR) for Paint Issues or Damage.
N2424910902025-05-06. Service campaign. Certain vehicles may have a condition in which the metal at the front door inner panel may be split. Dealers are to inspect the front side doors and replace the door as necessary.
PIE08232025-04-25. Service bulletin. This engineering information (EI Lite) instructs the technician to use the Field Product Reporting (FPR) App process if you encounter a vehicle where a customer comments on the lower fascia and/or lower grille tabs not engaged and/or warped.
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PIE0820A2025-04-09. Service bulletin. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the power sliding console being inoperative.
24-NA-0992025-03-14. Service bulletin. This bulletin provides a service procedure to replace the sway bar bracket retainers if found the cause of the clunking noise from front of vehicle.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIE08202025-03-07. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the power sliding console being inoperative.
PIE0806A2025-03-07. Service bulletin. This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement.