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Service bulletin 9100646

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11022017
Published by NHTSA2025-08-21
Manufacturer's number9100646
Manufacturer's date2025-08-12
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Trouble codes named

P2AF5, P2AF6

Vehicles listed
JEEP GRAND CHEROKEE2024, 2025
JEEP GRAND CHEROKEE 4XE2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
JEEP GRAND CHEROKEE L2024, 2025
JEEP GRAND WAGONEER2024, 2025
JEEP WAGONEER2024, 2025
RAM 15002025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2250002026-04-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20260432026-02-02. Electrical
26V0590002026-02-02. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TURN SIGNAL; EXTERIOR LIGHTING:BRAKE LIGHTS
25V8260002025-12-01. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
25V7410002025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V5760002025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM
25V2310002025-04-10. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
24V9420002024-12-19. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS
24V8720002024-11-19. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
24V7200002024-09-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
S26080000382026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
91009262026-10-07. Service bulletin. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
08-221-26 REV. B2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update
91009052026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
91009022026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
S2623000052 REV. A2026-09-10. Service bulletin. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2418000012 REV.C2026-09-08. Service bulletin. Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
S2623000001 REV.A2026-09-03. Service bulletin. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
9100867 Rev 12026-09-03. Service bulletin. MODULE Air Bag Control CAUTION: If ORC contains active or stored B2207 DTC AND the vehicle contains a Pulse module (or other 3rd party non-approved devices, see below for more details) - DO NOT SUBMIT ORC WARRANTY CLAIM. Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.