Service bulletin 36961
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11016902 |
| Published by NHTSA | 2025-04-09 |
| Manufacturer's number | 36961 |
| Manufacturer's date | 2025-03-18 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| VOLVO EC40 | 2025 |
|---|---|
| VOLVO EX40 | 2025 |
| VOLVO S60 | 2019, 2020, 2021, 2022 |
| VOLVO S60MHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S60PHEV | 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S90 | 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO S90MHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S90PHEV | 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60 | 2019, 2020, 2021, 2022 |
| VOLVO V60CC | 2019, 2020, 2021, 2022 |
| VOLVO V60CCMHEV | 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60CCPHEV | 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60MHEV | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60PHEV | 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V90 | 2017, 2018, 2019, 2020, 2021 |
| VOLVO V90 | 2022 |
| VOLVO V90CC | 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO V90CCMHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC40 | 2019, 2020, 2021, 2022, 2023, 2024 |
| VOLVO XC40BEV | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC40BEV | 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC40MHEV | 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC60 | 2018, 2019, 2020 |
| VOLVO XC60PHEV | 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90 | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO XC90E | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90MHEV | 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90PHEV | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO duplicate C40BEV | 2022 to 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V179000 | 2025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE |
|---|---|
| 24V010000 | 2024-01-10. ELECTRICAL SYSTEM:SOFTWARE |
| 23V188000 | 2023-03-22. ELECTRICAL SYSTEM |
| 2022216 | 2022-04-28. Electrical |
| 2021345 | 2021-06-02. Electrical |
| 21V414000 | 2021-06-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| 21V273000 | 2021-04-21. ELECTRICAL SYSTEM:SOFTWARE |
| 21V109000 | 2021-02-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE |
| 18V800000 | 2018-11-13. ELECTRICAL SYSTEM:SOFTWARE |
| 2016197 | 2016-05-04. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 37373.8.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer. |
|---|---|
| 36863.4.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer. |
| 37373.7.0 | 2026-06-08. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer. |
| 37103.6.0 | 2026-06-08. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 34295.9.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement. Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery. |
| 37103.4.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 37376.3.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check. |
| 37474 | 2026-03-02. Service bulletin. This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge (<20% SoC) and active battery preconditioning (by selecting a DC charger in Google Maps at least 20 minutes before arrival). |
| 36757 | 2026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism |
| TJ37103.3.0-2025-11-13 | 2025-12-22. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |