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Service bulletin T020 - KW

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11016467
Published by NHTSA2025-04-04
Manufacturer's numberT020 - KW
Manufacturer's date2025-03-20
Campaign id or software versionT020 - KW
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

T180/T280/T380/T480 PACCAR TX-8 Transmission Software Update for Wheel Speed Sensor Fix-As-Fail Certain T180 / T280 / T380 / T480 chassis equipped with a PACCAR TX-8 transmission received transmission software with an incorrect software variable. This software issue may cause Wheel Speed Sensor DTC 521215-2 to set, the Transmission Dash Light to Illuminate, and restricted shifting . A software update is now available to fix the issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
KENWORTH T1802024, 2025
KENWORTH T2802024, 2025, 2026
KENWORTH T3802024, 2025, 2026
KENWORTH T4802024, 2025, 2026

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0410002025-01-29. EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
24V9150002024-12-09. ELECTRICAL SYSTEM:SOFTWARE; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
43-0802026-06-17. Service bulletin. "KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."
R26012026-06-04. Service bulletin. Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation.
02-1772026-06-03. Service bulletin. Troubleshooting procedures for 2.1m cab power windows are now available.
24PBE_KWE2026-03-05. Service bulletin. The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
24KWE / 24PBE2026-02-05. Service bulletin. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
24PBE_24KWE2026-02-05. Warranty extension. 24PBE_24KWE RH Shift Stalk Update Warranty section has been updated with revised verbiage for picture requirements.
24PBE/KWE2026-01-06. Warranty extension. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
25KWB/25PBB2026-01-06. Service bulletin. A new Recommended Repair has been added. It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall.
24KWE2025-12-05. Service campaign. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby increasing the risk of crash or injury. A warning will appear on the dash display when communication is lost, including transmission or engine warnings, “!” next to DNR/DNRP indicator, “-“ in the DNR/DNRP indicator, and/or chimes, depending upon whether you are operating a diesel/gas or battery electric vehicle.
25KWB2025-04-04. Service bulletin. Safety Recall Updated software and repair procedures are now available. The Exterior Lighting Switch (ELS) in certain T180/T280/T380/T480 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have the Vehicle Software updated.