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Service campaign N242478260

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11010784
Published by NHTSA2024-11-25
Manufacturer's numberN242478260
Manufacturer's date2024-11-25
Campaign id or software versionN242478260
NHTSA componentSTEERING

NHTSA's summary

Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies. Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CADILLAC ESCALADE ESV2024
CHEVROLET SILVERADO 15002024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2024
CHEVROLET TAHOE2024
GMC SIERRA 15002024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V5490002023-08-03. STEERING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N2525122602025-07-17. Service campaign. Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener.
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
21-NA-1662025-06-06. Service bulletin. This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
23-NA-1852025-04-28. Service bulletin. This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
24-NA-2392025-01-30. Service bulletin. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
24-NA-0452025-01-16. Service bulletin. This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
PIT6250A2024-12-12. Service bulletin. This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.