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Service bulletin 24-BE-012G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11008141
Published by NHTSA2024-09-30
Manufacturer's number24-BE-012G
Manufacturer's date2024-09-26
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

On certain 17-19MY G90 (HI) vehicles, the DIS2.0 head units may experience any of the following symptom(s): (1) Battery Drain, (2) Genesis Connected Services (GCS) Activation Issues, (3) Genesis Connected Services Remote Service Failures, (4) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
GENESIS G902017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240892024-02-13. Electrical
24V1070002024-02-13. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-01-024G-1 TSB2025-05-27. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
25-GI-009G2025-05-02. Service bulletin. Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
25-01-024H EM2025-04-18. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
25-01-024H TSB2025-03-25. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
19-BE-017G2024-04-11. Service bulletin. Certain vehicles (listed below) equipped with the HomeLink5 (Two Way Communication) mirror may experience programming and operating difficulties with the home garage system. This bulletin provides information related to some of the possible symptoms.
21-01-020G2024-04-11. Service bulletin. This bulletin provides information related to the ECM(Engine Control Module) software update for G80/G90 with 5.0L GDI engine equipped vehicles. This updates the software logic dealing with OBD communication test.
18-01-006-G2024-04-11. Service bulletin. This bulletin provides information related to an ECM (Engine Control Module) software update for OBD (On Board Diagnostics) logic improvement. The Fuel System Readiness settings logic has been updated.
23-BE-012G2023-09-05. Service bulletin. On certain 17-19MY G90 (HI) vehicles, the DIS2.0 head units may experience any of the following symptom(s): (1) Battery Drain, (2) Genesis Connected Services (GCS) Activation Issues, (3) Genesis Connected Services Remote Service Failures, (4) Genesis Connected Services Point of Interest Failures. Follow the instructions in this TSB to update the AVN.
21-EM-006HG-12021-11-06. Service bulletin. Certain G80 and G90 Genesis vehicles may experience DTC code P0597 for “Thermostat Heater Control Circuit/Open”. This bulletin provides information on replacing the electric thermostat. No drivability issues are associated with this condition.
20-EM-003HG2020-12-08. Service bulletin. Certain G80 and G90 Genesis vehicles may experience DTC code P0597 for “Thermostat Heater Control Circuit/Open”. This bulletin provides information on replacing the electric thermostat. No drivability issues are associated with this condition.