Service bulletin 36845
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11006576 |
| Published by NHTSA | 2024-08-21 |
| Manufacturer's number | 36845 |
| Manufacturer's date | 2024-07-04 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| VOLVO EC40 | 2025 |
|---|---|
| VOLVO EX30 | 2025 |
| VOLVO EX40 | 2025 |
| VOLVO S60 | 2019, 2020, 2021, 2022 |
| VOLVO S60MHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S60PHEV | 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S90 | 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO S90MHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO S90PHEV | 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60MHEV | 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V60PHEV | 2019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO V90 | 2017, 2018, 2019, 2020, 2021 |
| VOLVO V90 | 2022 |
| VOLVO V90CC | 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO V90CCMHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC40 | 2019, 2020, 2021, 2022, 2023, 2024 |
| VOLVO XC40BEV | 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC40MHEV | 2023, 2024 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC60 | 2018, 2019, 2020, 2021, 2022 |
| VOLVO XC60MHEV | 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC60PHEV | 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90 | 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| VOLVO XC90E | 2017, 2018 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90MHEV | 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO XC90PHEV | 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it) |
| VOLVO duplicate C40BEV | 2022 to 2025 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V103000 | 2026-02-20. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
|---|---|
| 26V001000 | 2026-01-02. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 25V179000 | 2025-03-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE |
| 24V010000 | 2024-01-10. ELECTRICAL SYSTEM:SOFTWARE |
| 23V188000 | 2023-03-22. ELECTRICAL SYSTEM |
| 2022216 | 2022-04-28. Electrical |
| 2021345 | 2021-06-02. Electrical |
| 21V414000 | 2021-06-02. ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| 21V273000 | 2021-04-21. ELECTRICAL SYSTEM:SOFTWARE |
| 21V109000 | 2021-02-24. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 37436.4.0 | 2026-10-05. Service bulletin. This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The condition of the EVI for damage and/or foreign objects. - Sample images can be found on page 1 of the attached PDF file. 2.The connectors at the CDD: unplug, then plug them in again. - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file. If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA. |
|---|---|
| 37435.2.0 | 2026-10-05. Service bulletin. This is a Technical Journal: Vehicle Fails To Charge On Certain DC Chargers. Check if the vehicle's software is the latest version. If not the latest version, please perform a Total Upgrade |
| 37436.4.0 | 2026-10-05. Service bulletin. This is a Technical Journal: Vehicle Fails to Charge on All AC and DC Chargers. Start fault tracing by checking the following: 1.The condition of the EVI for damage and/or foreign objects. - Sample images can be found on page 1 of the attached PDF file. 2.The connectors at the CDD: unplug, then plug them in again. - Relevant connectors are numbers 1, 2, 6, and 9 on the drawing on page 2 of the attached PDF file. If no deviations are found at the EVI or the connectors at the CDD, continue fault tracing in VIDA. |
| 37373.8.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new BECM software is released in version 3.6.4. or later. Perform a total upgrade according to TJ 31543 and release the car back to customer. |
| 36863.4.0 | 2026-08-18. Service bulletin. This is a Technical Journal: DIM Message and DTC IEM P0C0500. 1. Erase the DTC 2. Test drive the vehicle in electrical mode and accelerate until the vehicle reaches a minimum of 30 km/h (19 mph). 3. Perform a new VIDA readout If the DTC IEM P0C0500 does not return, do not replace any parts. Release the car to customer. |
| 37373.7.0 | 2026-06-08. Service bulletin. This is a Technical Journal: DIM Message and DTC BECM P0C7800. If the DIM displays a message stating "Drive System Service Required" and the DTC listed below is set, follow the advice under "Service". •Do not replace any parts. This is not hardware-related. •A new Battery Energy Control Module software is released in software version 5.1.9. Perform a Total Upgrade according to TJ 31543 and release the car back to the customer. |
| 37103.6.0 | 2026-06-08. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 34295.9.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement. Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery. |
| 37103.4.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Check Engine Light/DIM message and ISGM DTC P056200 or in combination with all the DTCs |
| 37376.3.0 | 2026-04-07. Service bulletin. This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check. |