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Service bulletin L-SB-0024-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11003648
Published by NHTSA2024-07-06
Manufacturer's numberL-SB-0024-24
Manufacturer's date2024-04-19
Campaign id or software versionL-SB-0024-24
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
LEXUS CT2011, 2012, 2013, 2014, 2015, 2016
LEXUS CT HYBRID2011 to 2019
LEXUS ES2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS ES 3302004
LEXUS ES HYBRID2012 to 2025
LEXUS GS2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
LEXUS GS 4302004
LEXUS GS HYBRID2006 to 2011
LEXUS GS HYBRID2013 to 2019
LEXUS GX2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS HS2010, 2011, 2012
LEXUS IS2000
LEXUS IS2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
LEXUS LC2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS LC HYBRID2018 to 2025
LEXUS LFA2010 to 2011
LEXUS LFA2012, 2013
LEXUS LFA2014 to 2017
LEXUS LS2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
LEXUS LS2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS LS HYBRID2018 to 2025
LEXUS LX2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
LEXUS LX2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
LEXUS NX2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS NX HYBRID2014 to 2025
LEXUS RC2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
LEXUS RX2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
LEXUS RX HYBRID2004 to 2025
LEXUS RZ2023, 2024, 2025
LEXUS SC2000
LEXUS SC2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
LEXUS SC2011 to 2012
LEXUS SC 4302004
LEXUS SC3002000 to 2001
LEXUS SC4002000 to 2001
LEXUS SC4302002 to 2003
LEXUS TX2024, 2025
LEXUS TX HYBRID2024 to 2025
LEXUS UX2019, 2020, 2021, 2022, 2023
LEXUS UX HYBRID2019 to 2025
LEXUS non-existant UX2024 to 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
L-SB-0049-25 Rev12026-10-08. Service bulletin. Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release button is depressed.
L-SB-0008-262026-05-08. Service bulletin. Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The abnormal noise can be heard from either passenger or driver side. The spot welds between the top of the B pillar and the seatbelt anchor may contain weld slag which can create an abnormal noise.
L-SB-0013-25 Rev12026-03-07. Service bulletin. Some 2024 model year GX 550 vehicles may exhibit an abnormal hood fluttering and/or vibration while driving 25 mph or higher. The mastic between the outer panel and the hood brace may have separated.
L-SB-0030-24 Rev22026-01-09. Service bulletin. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
23LD012026-01-09. Service bulletin. 23LD01 Expired on November 30, 2025 TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 23LD01 TOW CONVERTER NOT INSTALLED CERTAIN 2021 MODEL YEAR RX350
23LD012026-01-09. Service campaign. 23LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.
23LD012026-01-09. Service campaign. 23LD01 Expired on November 30, 2025 The involved RX350 vehicles equipped with the Tow Prep Package did not have the Tow Converter installed.
L-SB-0049-25.pdf2025-12-05. Service bulletin. Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release button is depressed.
L-SB-0042-24 Rev12025-07-10. Service bulletin. Some 2024 model year GX 550 vehicles equipped with the refresh seat function may exhibit a condition where the front passenger seat massager is inoperative. This condition is caused by the front passenger seat massager tube becoming detached during use.
L-SB-0017-19 Rev12025-04-08. Service bulletin. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.