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Service bulletin 08-125-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11001230
Published by NHTSA2024-06-07
Manufacturer's number08-125-24
Manufacturer's date2024-05-11
NHTSA componentELECTRICAL SYSTEM
Manufacturer's systemGlobal Telematics Box Module

NHTSA's summary

"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CHRYSLER PACIFICA2021, 2022
CHRYSLER VOYAGER2021, 2022
DODGE DURANGO2021, 2022
JEEP COMPASS2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3620002026-06-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V5760002023-08-14. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
23V0580002023-02-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20230082023-01-18. Electrical
23V0100002023-01-17. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26210000062026-10-07. Service bulletin. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake Unavailable.
08-334-262026-09-23. Service bulletin. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0D21-00 - Battery Charger "A" Output Voltage Too Low. ● B22A9-87 - ECU Internal Performance-Missing Message.** ● B22A9-64 - ECU Internal Performance - Signal Plausibility Failure. Customers may experience the following: ● **Vehicle will not charge.** This bulletin involves reprogramming the IDCM with the latest available software.
91009002026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
08-323-262026-09-03. Service bulletin. Service 4WD Light Illuminated Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C2260-63 - ECU Internal Performance - Circuit Component Protection Time-Out Customers may also comment on the following: ● Service 4WD indicator is illuminated.
1138032026-08-13. Service bulletin. HOSE AND TUBE - HEATER SUPPLY AND RETURN
08-294-262026-07-29. Service bulletin. Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTCs): ● B22A9-00 - ECU Internal Performance. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-12 - GPS Antenna-Circuit Short To Battery. Customers may also comment on the following: ● "Uconnect Box Requires Service" message in the display screen module.
1133252026-07-18. Service bulletin. RESISTOR - BLOWER MOTOR
91008602026-07-18. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
08-256-262026-07-08. Service bulletin. Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at times.
S2508000025 REV.A2026-07-02. Service bulletin. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)