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Service bulletin 08-123-24

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11001212
Published by NHTSA2024-06-07
Manufacturer's number08-123-24
Manufacturer's date2024-05-08
NHTSA componentELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS
Manufacturer's systemPark Assist Module: Park Assist Sensors

NHTSA's summary

"Flash: Park Assist Module (PAM) Updates Customers may experience the following: ● A pop-up on the Instrument Panel Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Backup camera

Vehicles listed
RAM 15002025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5600002026-09-01. BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91004802025-01-16. Service bulletin. Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.
91004792025-01-15. Service bulletin. Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN
S25230000012025-01-09. Service bulletin. C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked.
S24230000492024-11-18. Service bulletin. Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Mounting Position.
91004142024-09-26. Service bulletin. Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.