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Service bulletin BS5578E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253693
Published by NHTSA2024-04-30
Manufacturer's numberBS5578E
Manufacturer's date2024-04-26
NHTSA componentSTRUCTURE

NHTSA's summary

The rear door operator is missing one bolt and washer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NOVA BUS LFS2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3000002026-05-12. VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:INTERIOR PANELS:DOOR
20261522026-03-31. Structure
20260062026-01-13. Structure
20255552025-10-14. Structure
20243492024-06-17. Structure
20236222023-11-21. Structure
23V7810002023-11-21. STRUCTURE:INTERIOR PANELS:SUN VISOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
FT5575E2024-04-30. Service bulletin. Rear Door Electrical Operator. Incorrectly adjusted door stops could mislead the system by indicating incomplete closure of the door.
FT55452024-03-29. Service bulletin. The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports.
BS5468E2024-01-04. Service bulletin. Driver barrier door stanchion hardware loose, missing, or broken.
FT55092024-01-02. Service bulletin. The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports. The glass must have a minimum of 3mm gap all around the supports.
FT55142023-11-24. Service bulletin. Upper door shaft nut may get loose.
FT5510E2023-11-24. Service bulletin. Lower door shaft nut may get loose.
FT54872023-10-29. Service bulletin. Driver's barrier door has an improper fit. Multiple holes drilled in riser and slideout glass hits the next stop compartment.
FT53392022-12-01. Service bulletin. To eliminate the possibility of an operator becoming injured by the sharp edges on the shield center display