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Service bulletin FT5509

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248056
Published by NHTSA2024-01-02
Manufacturer's numberFT5509
Manufacturer's date2023-12-29
NHTSA componentSTRUCTURE; VISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports. The glass must have a minimum of 3mm gap all around the supports.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
NOVA BUS LFS2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3000002026-05-12. VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:INTERIOR PANELS:DOOR
20260062026-01-13. Structure
20255552025-10-14. Structure
24V6570002024-09-09. EQUIPMENT:ELECTRICAL; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
24V5640002024-07-26. VISIBILITY:GLASS, SIDE/REAR
20243962024-07-08. Visual System
24V5190002024-07-08. VISIBILITY:WINDSHIELD WIPER/WASHER
20243492024-06-17. Structure
20236222023-11-21. Structure
23V7810002023-11-21. STRUCTURE:INTERIOR PANELS:SUN VISOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BS5578E2024-04-30. Service bulletin. The rear door operator is missing one bolt and washer.
FT5575E2024-04-30. Service bulletin. Rear Door Electrical Operator. Incorrectly adjusted door stops could mislead the system by indicating incomplete closure of the door.
FT55452024-03-29. Service bulletin. The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports.
BS5468E2024-01-04. Service bulletin. Driver barrier door stanchion hardware loose, missing, or broken.
FT55142023-11-24. Service bulletin. Upper door shaft nut may get loose.
FT5510E2023-11-24. Service bulletin. Lower door shaft nut may get loose.
FT54872023-10-29. Service bulletin. Driver's barrier door has an improper fit. Multiple holes drilled in riser and slideout glass hits the next stop compartment.
FT54552023-09-26. Service bulletin. Brass fitting (N79131) leaks found at BL2 and BL4 two-way valve, repairs were performed not per AVT0029.
FT53392022-12-01. Service bulletin. To eliminate the possibility of an operator becoming injured by the sharp edges on the shield center display
BS5300E2022-10-03. Service bulletin. HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve