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Service bulletin ATI&04152024904

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253304
Published by NHTSA2024-04-17
Manufacturer's numberATI&04152024904
Manufacturer's date2024-04-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Civics, 2020-2022 CR-Vs, 2022-2023 Pilots & Passports with a customer complaint of the center display flickering, flashing, or frozen (Civics and CR-Vs only). To better understand the cause of this condition, AHM would like to collect information from the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA CIVIC2020, 2021
HONDA CR-V2020, 2021, 2022
HONDA PASSPORT2022, 2023
HONDA PILOT2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0310002025-01-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
23V8440002023-12-13. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
20V7980002020-12-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A26-0302026-09-21. Service bulletin. Service Bulletin - The driver-information interface may display a warning message when a malfunction in the Auto Idle Stop System is detected due to possible insufficient wire length at the Battery Management System (BMS) connector causing the wires to break.
A301492026-03-03. Over-the-air update. Over The Air - This update contains various performance enhancements and UI improvements.
A24-0612025-11-19. Service bulletin. Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
ATI&100320259032025-10-14. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-start condition after going into an auto idle stop. The push button ignition may or may not restart the engine. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A25-0732025-08-21. Service bulletin. Service Bulletin - When the vehicle is put into reverse, the rear camera may display a black and white image. This could occur intermittently, and can change between color display to a black and white display.
ATI&080720259022025-08-18. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&041520259022025-04-29. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&040120259042025-04-15. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&030320259032025-03-19. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&012920259072025-02-05. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop, the display is on but does not display the rearview camera feed when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.