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NHTSA recall 20V798000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number20V798000
Manufacturer's numberK9E
ManufacturerHonda (American Honda Motor Co.)
Reported2020-12-17
Owners notified2021-02-12
ComponentELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Units potentially affected27838
Part numbers1B000-6LS-C41, 1B000-6LS-A41, 1B000-6L2-C21, 1B000-6L2-A21, 1B000-5RD-A02, 1B000-6C2-C21, 1B000-6C2-A21
Remedy progress the manufacturer reported
ReportAnnual report 3, for 2025 quarter 1 to 2025 quarter 4
Filed with NHTSA2026-01-14
Vehicles in the campaign27838
Reported remedied27188 (97%)
Reported unreachable43
Reported removed188

These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

What can happen

A loss of drive power can increase the risk of a crash.

The remedy

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2020 HONDA ACCORD HYBRIDListed as a series or trim of this model.
2020 HONDA CR-V HYBRIDListed as a series or trim of this model.
2020 HONDA INSIGHT
2021 HONDA INSIGHT

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
A21-0492021-05-25. Service bulletin. Service Bulletin - The MIL comes on with DTC P0236 (Turbocharger Boost Sensor Circuit Range/Performance Problem) stored.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially