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Service bulletin 21-BD-001G

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253049
Published by NHTSA2024-04-11
Manufacturer's number21-BD-001G
Manufacturer's date2021-02-03
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
GENESIS G702019, 2020, 2021, 2022, 2023, 2024
GENESIS G802017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GENESIS G80 ELECTRIFIED2023 (the catalog's model; the bulletin names a series or trim of it)
GENESIS G902017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
GENESIS GENESIS
GENESIS GV602023, 2024
GENESIS GV60 EV2023, 2024, 2025 (the catalog's model; the bulletin names a series or trim of it)
GENESIS GV702022, 2023, 2024, 2025
GENESIS GV70 ELECTRIFIED2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GENESIS GV802020
GENESIS GV802021, 2022, 2023, 2024
GENESIS GV80 Coupe2025 (the catalog's model; the bulletin names a series or trim of it)
GENESIS GV80 EV2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20256622025-12-01. Accessories
20254922025-09-18. Accessories
20245522024-09-23. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-01-016G2024-04-11. Service bulletin. This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which repairs a condition in which the radio presets may reset during AVN start up.
18-01-004G2024-04-11. Service bulletin. G70 vehicles include a Design Edition trim level that is equipped with cream beige colored floor carpet and floor mats. This bulletin describes the procedure to apply protectant to the cream beige color carpet and floor mats before vehicle retail sale to customer. It is recommended to apply protectant to aide in prevention of soils and stains.
23-01-068G2023-09-06. Service bulletin. This bulletin provides the procedure to replace incorrect towing limits information in the Owner’s Manual for 2023MY GV70 Electrified (JK1A EV) vehicles produced in the range shown below. For vehicles in dealer stock, the entire Owner’s Manual will be replaced with a new one, and for vehicles already sold to customers, a correction sticker will be applied to the appropriate page in the customer’s Owner’s Manual.
23-01-068G2023-09-06. Service bulletin. Certain 2023MY GV70 Electrified (JK1A EV) vehicles may have incorrect towing limits information in the Owner’s Manual. For vehicles in dealer stock, the entire Owner’s Manual will be replaced with a new one, and for vehicles already sold to customers, a correction sticker will be applied to the appropriate page in the customer’s Owner’s Manual.
23-BD-013G2023-09-05. Service bulletin. This bulletin provides information to address difficultly with opening of the center console armrest storage on certain G80 (RG3) vehicles. The foam pad attached to the release button may interfere with its normal opening function. Follow the procedure in this bulletin to remove the foam pad and allow for easier opening of the center console armrest storage.
21-BE-013HG2021-10-08. Service bulletin. This bulletin describes the procedure to variant code the Genesis Sedan (DH) navigation system. A black/blank screen or black and white image may be displayed from the rear view camera after the navigation unit is replaced without performing this variant coding procedure.
21-EM-004H2021-04-07. Service bulletin. This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
21-BR-002HG2021-04-07. Service bulletin. This bulletin provides best practice recommendations when performing brake service procedures.
21-01-014HG2021-04-07. Service bulletin. This TSB describes the procedure to update the TCU to revise the diagnosis logic for OBD communication test.
21-BE-004H2021-04-06. Service bulletin. When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.