WenmarOpen by Wenmar Pro

Service bulletin 21-BE-013HG

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10202186
Published by NHTSA2021-10-08
Manufacturer's number21-BE-013HG
Manufacturer's date2021-09-30
NHTSA componentEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

NHTSA's summary

This bulletin describes the procedure to variant code the Genesis Sedan (DH) navigation system. A black/blank screen or black and white image may be displayed from the rear view camera after the navigation unit is replaced without performing this variant coding procedure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
GENESIS G802017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240892024-02-13. Electrical
24V1070002024-02-13. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-01-024G-1 TSB2025-05-27. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection by resetting the AVN unit.
25-GI-009G2025-05-02. Service bulletin. Certain Genesis vehicles may experience an inoperable horn from moisture or carbonization at the contact point. This bulletin provides a guide to inspect and replace the horns.
25-01-024H EM2025-04-18. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
25-01-024H TSB2025-03-25. Service campaign. Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
21-BD-001G2024-04-11. Service bulletin. Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
21-01-079HG2022-01-08. Service bulletin. When asked to provide the Modem Information, the Universal Subscriber Identity Module (USIM) information is not available. This bulletin describes the 3-part Software to correct this condition and activate Genesis Connected Services (GCS).
21-01-079G2022-01-08. Service bulletin. When asked to provide the Modem Information, the Universal Subscriber Identity Module (USIM) information is not available. This bulletin describes the 3-part Software to correct this condition and activate Genesis Connected Services (GCS).
21-EM-006HG-12021-11-06. Service bulletin. Certain G80 and G90 Genesis vehicles may experience DTC code P0597 for “Thermostat Heater Control Circuit/Open”. This bulletin provides information on replacing the electric thermostat. No drivability issues are associated with this condition.
21-EM-004H2021-04-07. Service bulletin. This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
21-BR-002HG2021-04-07. Service bulletin. This bulletin provides best practice recommendations when performing brake service procedures.