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Service bulletin PIE0271

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252873
Published by NHTSA2024-04-08
Manufacturer's numberPIE0271
Manufacturer's date2014-01-01
NHTSA componentSTEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA's summary

Engineering Information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Power steering

Vehicles listed
CADILLAC ATS2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
18207 012022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced. ** Revised Parts Information **
182072022-05-31. Service bulletin. Customer Satisfaction. Certain vehicles may have a condition in which the power steering gear motor could separate from the steering gear housing due to corrosion of the attaching bolts. If the motor separates, power steering assist may be reduced or lost, and the driver may experience an unexpected increase in steering effort, especially at low speeds. Replace the bolts that attach the electric power steering motor to the steering gear and add a protective wax coating to each bolt and the seam around the electric power steering motor. If the bolts cannot be removed due to corrosion, the steering gear must be replaced.
PI1097A2018-06-11. Service bulletin. This preliminary bulletin provides a procedure to repair a possible loose ground and/or reprogram the power steering module to correct the customers concern of intermittent Service Power Steering message on.
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
SB-16-NA-1092016-08-06. Service bulletin. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."