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Service bulletin LI00.20-P-077615

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10252773
Published by NHTSA2024-04-05
Manufacturer's numberLI00.20-P-077615
Manufacturer's date2024-03-15
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

NHTSA's summary

The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. Routine change in software in instrument cluster N133/1. Vehicle handover has not taken place. First manually commission the already installed instrument cluster control unit N133/1 and then perform the special procedure to re-initialize ASSYST data in powertrain control unit N127. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
MERCEDES-BENZ AMG C432022 to 2024
MERCEDES-BENZ AMG CLE532024
MERCEDES-BENZ AMG EQE2023 to 2024
MERCEDES-BENZ AMG EQS2022 to 2024
MERCEDES-BENZ AMG EQS 532022 to 2023
MERCEDES-BENZ AMG GLC432024
MERCEDES-BENZ AMG GLE432020 to 2021
MERCEDES-BENZ AMG GLE532021 to 2022
MERCEDES-BENZ AMG GLE53 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GLE632020 to 2024
MERCEDES-BENZ AMG GLE63 S2021 to 2022
MERCEDES-BENZ AMG GLE63 S 4MATIC+2023 to 2024
MERCEDES-BENZ AMG GT 632019, 2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT432020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT532019, 2020, 2021, 2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT53E2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT552024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT632019, 2020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63 S2022, 2023 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63S2019, 2020, 2021 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG SL432022 to 2024
MERCEDES-BENZ AMG SL552022 to 2024
MERCEDES-BENZ AMG SL632022 to 2023
MERCEDES-BENZ AMG SL63 S E2024
MERCEDES-BENZ C 3002022 to 2024
MERCEDES-BENZ CLE 3002024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ CLE 4502024 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ E 3502024
MERCEDES-BENZ E 4502024
MERCEDES-BENZ EQE 350+2023 to 2024
MERCEDES-BENZ EQE 5002024
MERCEDES-BENZ EQE3502023
MERCEDES-BENZ EQE350+2023
MERCEDES-BENZ EQE5002023
MERCEDES-BENZ EQS 4502022
MERCEDES-BENZ EQS 450+2022 to 2023
MERCEDES-BENZ EQS 5802022 to 2024
MERCEDES-BENZ EQS4502023
MERCEDES-BENZ EQS450+2023
MERCEDES-BENZ EQS5802023
MERCEDES-BENZ GLC 3002023 to 2024
MERCEDES-BENZ GLE 3502020 to 2024
MERCEDES-BENZ GLE 350 E2020 to 2022
MERCEDES-BENZ GLE 400 E2021
MERCEDES-BENZ GLE 400 E2024
MERCEDES-BENZ GLE 4502020 to 2024
MERCEDES-BENZ GLE 450E 4MATIC2024
MERCEDES-BENZ GLE 5802020 to 2021
MERCEDES-BENZ GLE 580 4MATIC2022 to 2023
MERCEDES-BENZ S 5002021
MERCEDES-BENZ S 5002023
MERCEDES-BENZ S 500 4MATIC2022
MERCEDES-BENZ S 500 4MATIC2024
MERCEDES-BENZ S 5602021
MERCEDES-BENZ S 5802021
MERCEDES-BENZ S 5802023
MERCEDES-BENZ S 580 4MATIC2022
MERCEDES-BENZ S 580 4MATIC2024
MERCEDES-BENZ S 580 E2023
MERCEDES-BENZ S 580 E 4MATIC2024
MERCEDES-BENZ redundant EQE 3502024
MERCEDES-BENZ redundant EQS 4502023 to 2024
MERCEDES-MAYBACH S 5602021
MERCEDES-MAYBACH S 5802021
MERCEDES-MAYBACH S 580 4MATIC2022 to 2024
MERCEDES-MAYBACH S 6802023 to 2024
MERCEDES-MAYBACH S 680 4MATIC2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
LI82.85-P-0768002023-11-03. Service bulletin. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.
LI54.30-P-0704822020-07-27. Service bulletin. The check engine indicator light in the instrument cluster may be illuminated with one of the following fault codes: P261029, P02FF85, or P02FF02 stored in the engine control unit (N3/10). The time in instrument cluster is implausible due to an internal reset. If no other complaints exist then check for and perform any available software updates for the following control units: - Motor electronics (N3/10) - Powertrain control unit (N127) - Instrument cluster (A1) If all three control units have the latest software installed and the complaint continues to occur then proceed with replacement of the instrument cluster (A1) Should the complaint re-occur after the instrument cluster has been replaced then open a PTSS case with the following information: - Control units logs for the ME, PTCU, and IC - Initial quick test