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Service bulletin ATI&02152024906

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10250730
Published by NHTSA2024-02-27
Manufacturer's numberATI&02152024906
Manufacturer's date2024-02-15
NHTSA componentVISIBILITY

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
HONDA RIDGELINE2017, 2018, 2019, 2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242652024-05-09. Visual System
20231362023-03-16. Visual System
23V1740002023-03-16. VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
20226692022-11-23. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ATI&012020269012026-02-06. Other. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearview camera inoperable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-0502024-08-13. Service bulletin. Service Bulletin - Customer complaint of the A/C not blowing cold air due to Oil/Refrigerant leak from the A/C compressor shaft seal.
A23-0502024-07-01. Service bulletin. Service Bulletin - Customer complaint received regarding the A/C not blowing cold air due to an oil/refrigerant leak from the A/C compressor shaft seal.
A18-0802024-07-01. Service bulletin. Service Bulletin - The A/C does not blow cold air, and the lower corner of the condenser around the receiver/dryer cap is stained due to a poor O-ring compression against the receiver/dryer barrel wall.
ATI&040820249052024-04-17. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&032120249042024-03-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&022920249022024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the front passenger’s power window inop from either the driver’s window switch, front passenger's window switch, or both. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&022020249012024-03-04. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Passports, 2016-2022 Pilots, & 2017-2023 Ridgelines with a customer complaint of the passenger’s power window inop from driver’s master window switch. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&020120249052024-02-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2023 Ridgelines with a customer complaint of the power window master switch inop. Customer may also report that the other window switches are still operable. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-0502024-02-03. Service bulletin. Service Bulletin - Customers have complained that the air conditioning system is not blowing cold air due to Oil/Refrigerant leaking from the A/C compressor shaft seal.