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Service bulletin A5724312063236_5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10250561
Published by NHTSA2024-03-06
Manufacturer's numberA5724312063236_5
Manufacturer's date2024-02-15
NHTSA componentUNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES:DOORS:LOCK

NHTSA's summary

This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC(s) B122D29, B14FF29 or B122B13.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Trouble codes named

B122B, B122D, B14FF

Vehicles listed
AUDI A62019, 2020, 2021, 2022, 2023, 2024
AUDI A6 ALLROAD2020, 2021, 2022, 2023, 2024
AUDI A72019, 2020, 2021, 2022, 2023, 2024
AUDI A7 E2021, 2022
AUDI A82019
AUDI A82021 to 2024
AUDI A8 L E2020
AUDI A8 L E2021
AUDI E-TRON2019
AUDI E-TRON2021, 2022, 2023
AUDI E-TRON2024
AUDI E-TRON GT2022, 2023, 2024
AUDI E-TRON SPORTBACK2022
AUDI E-TRON SPORTBACK2023 (the catalog's model; the bulletin names a series or trim of it)
AUDI E-TRON SPORTBACK2024
AUDI Q82019, 2020, 2021, 2022, 2023, 2024
AUDI RS 6 AVANT2021, 2022, 2023, 2024
AUDI RS 72021, 2022, 2023, 2024
AUDI RS E-TRON GT2022, 2023, 2024
AUDI RS Q82020, 2021, 2022, 2023, 2024
AUDI S62020, 2021, 2022, 2023, 2024
AUDI S72020, 2021, 2022, 2023, 2024
AUDI S82020, 2021, 2022, 2023, 2024
AUDI SQ82020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A5524942072288_32024-04-04. Service bulletin. This bulletin provides information for when the power rear lid does not open or close; DTCs B121102, B120A02.
A9323282071343_12023-10-05. Service bulletin. This bulletin provides information for when the charging door does not open when the button is pressed - DTCs B1A8FF0, BaA89F0, A1A8AF3, B1A88F3.
A9323242071328_12023-10-05. Service bulletin. This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge.
A5723092063236_42023-07-10. Service bulletin. This bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning, central locking, or child safety lock warnings, and one or more DTC is stored B122D26, B122B13, B14FF29 in the control module for any of the four doors.
A5722002022032102023-01-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A5722912063236_32022-07-01. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there may be various DTCs associated.
A5721872063236_22022-01-06. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated.
A5521602064476_22021-10-05. Service bulletin. This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions.
A5721802060196_32021-08-04. Service bulletin. This bulletin contains instructions for when the exterior door handles are binding.
A5721822063236_12021-08-04. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated.