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Service bulletin A9323242071328_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242962
Published by NHTSA2023-10-05
Manufacturer's numberA9323242071328_1
Manufacturer's date2023-09-08
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
AUDI A3 SPORTBACK E-TRON2016 to 2018
AUDI A7 E2021, 2022
AUDI A8 L E2020
AUDI A8 L E2021
AUDI E-TRON2019
AUDI E-TRON2020
AUDI E-TRON2021, 2022, 2023
AUDI E-TRON GT2022, 2023, 2024
AUDI E-TRON GT2025
AUDI E-TRON SPORTBACK2022
AUDI E-TRON SPORTBACK2023 (the catalog's model; the bulletin names a series or trim of it)
AUDI Q5 E2024, 2025
AUDI Q5 PHEV2020 to 2023
AUDI Q82024
AUDI RS E-TRON GT2022, 2023, 2024
AUDI S E-TRON GT2026
AUDI SQ82024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A5724312063236_52024-03-06. Service bulletin. This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC(s) B122D29, B14FF29 or B122B13.
A9323282071343_12023-10-05. Service bulletin. This bulletin provides information for when the charging door does not open when the button is pressed - DTCs B1A8FF0, BaA89F0, A1A8AF3, B1A88F3.
A5723092063236_42023-07-10. Service bulletin. This bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning, central locking, or child safety lock warnings, and one or more DTC is stored B122D26, B122B13, B14FF29 in the control module for any of the four doors.
A5722002022032102023-01-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A5722912063236_32022-07-01. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there may be various DTCs associated.
A5721872063236_22022-01-06. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated.
A5521602064476_22021-10-05. Service bulletin. This bulletin states to replace the rear lid closing assist motor when DTC B113E29, B12E015, and/or B113E07 are present with one of the conditions.
A5721802060196_32021-08-04. Service bulletin. This bulletin contains instructions for when the exterior door handles are binding.
A5721822063236_12021-08-04. Service bulletin. This bulletin contains diagnosis information for when the front and/or rear doors cannot be opened and there maybe be various DTCs associated.
Dealer 72M12021-07-02. Service bulletin. Due to a manufacturing discrepancy, it may only be possible to lock the seat backrest back in place (when restoring it to an upright position) by exerting more force than usual. If the backrest is not locked in place properly, this can be seen by a red indicator on the backrest latch.