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Service bulletin SSM 52171

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10248993
Published by NHTSA2024-01-18
Manufacturer's numberSSM 52171
Manufacturer's date2024-01-10
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER

NHTSA's summary

2024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat accessories. Customers seeking to use the removable locking box cleat accessories can order them from Ford Accessories as well as the compatible 2023 box cleat plate. Replacement of the new cleat to the 2023 and older style is non-warrantable.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FORD F-250 SD2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 INCOMPLETE CHASSIS2024 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 523282024-03-20. Service bulletin. Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 521132023-12-11. Service bulletin. All 2024 F-Super Duty vehicles equipped with four-wheel drive, and that are not equipped with the Tremor package, are equipped with a front passenger side hub plug that does not rotate to mechanically lock the hub to the axle shaft. This new hub plug is permanently locked and requires no action from the customer. No repairs should be made to replace this new hub plug or to route vacuum to the knuckle. Refer to the Owner's Manual section on four-wheel drive operation for further details regarding manual engagement of hub locks.
SAN-Vol1 I12023-08-16. Service bulletin. The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.