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Service bulletin 9100125

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247899
Published by NHTSA2024-01-02
Manufacturer's number9100125
Manufacturer's date2023-02-01
NHTSA componentSEATS

NHTSA's summary

ELEMENT ASSY HEATER BACK If a WS vehicle, built after 8/24/22, comes with heated seats complain of turning itself off after a few minutes or totally inoperative. Prior to repair, please contact FCA Redacted Content If no response in 15 minutes, please do the following: 1. Note any DTCs stored or active during the vehicle scan. 2. Do not discard heater mat if it has been replaced for any reason. 3. Please help engineering gathering more information, share your findings including a scan report with: FCA Redacted Content

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP GRAND WAGONEER2022, 2023
JEEP WAGONEER2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20235772023-10-26. Seats And Restraints
21V9190002021-11-23. SEATS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S25230000712025-07-31. Service bulletin. 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S24230000512025-01-16. Service bulletin. 2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position.
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.
91003642024-07-04. Service bulletin. Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE FULLY DOWN Steps for Tech: Before recalibrating 3rd row see please follow below mentioned steps first. -Turn off vehicle for 2 minute and then turn on vehicle and press 3rd row seat switch 2 times - Seat will start moving and relearn its correct hard stops and parameters. -Seat will recalibrate itself with updated SW.
23-034-242024-06-07. Service bulletin. "Incorrect Front Seat Cover Installed **The customer may comment on the following:** ● Mismatched front seat covers (one or more seat covers have a “SERIES 1” badge Fig. 1, others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s)."
S2408000048 REV.A2024-06-05. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
S24080000482024-06-04. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
08014242024-03-18. Service bulletin. Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).