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Service bulletin 9100364

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11003281
Published by NHTSA2024-07-04
Manufacturer's number9100364
Manufacturer's date2024-07-02
NHTSA componentSEATS
Manufacturer's systemSeat Control Module

NHTSA's summary

Seat Control Module 3RD ROW SEAT WILL NOT CLOSE FULLY DOWN CUSTOMER STATES THE PASSENGER SIDE 3RD ROW WILL NOT CLOSE FULLY DOWN Steps for Tech: Before recalibrating 3rd row see please follow below mentioned steps first. -Turn off vehicle for 2 minute and then turn on vehicle and press 3rd row seat switch 2 times - Seat will start moving and relearn its correct hard stops and parameters. -Seat will recalibrate itself with updated SW.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP GRAND WAGONEER2023, 2024, 2025
JEEP WAGONEER2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20235772023-10-26. Seats And Restraints

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
S25080001072025-12-17. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
S25230000712025-07-31. Service bulletin. 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed.
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S24230000512025-01-16. Service bulletin. 2nd Row Seats Will Not Fold Forward When The Release Button Is Pressed And/Or Difficult To Relatch When Returning To The Seated Position.
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.
23-034-242024-06-07. Service bulletin. "Incorrect Front Seat Cover Installed **The customer may comment on the following:** ● Mismatched front seat covers (one or more seat covers have a “SERIES 1” badge Fig. 1, others have no badges). 2023 (WS) Grand Wagoneer/Wagoneer front seat covers do not have badges. This bulletin involves possibly replacing mismatched seat cover(s)."
S2408000048 REV.A2024-06-05. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
S24080000482024-06-04. Service bulletin. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
08253232024-01-16. Service bulletin. Flash: Memory Seat Module (MSM) Updates Customers may experience: ? Memory seat does not stay saved to the customers desired set position. This bulletin involves reprogramming the MSM with the latest available software.