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Service bulletin 14117

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247318
Published by NHTSA2023-12-18
Manufacturer's number14117
Manufacturer's date2014-07-01
NHTSA componentSTEERING

NHTSA's summary

Electric Power Steering Assist

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
CHEVROLET MALIBU2008
PONTIAC G62008
SATURN AURA2008

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20141042014-04-01. Steering
14V1530002014-03-31. STEERING:ELECTRIC POWER ASSIST SYSTEM
20123312012-10-01. Steering

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
141182023-12-18. Service bulletin. Electric Power Steering Assist
141162023-12-04. Service bulletin. Electric Power Steering Assist
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
15-00-89-004F2023-09-08. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004E2022-10-11. Service bulletin. This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
120232002B2020-08-10. Service bulletin. This technical bulletin provides a procedure to eliminate a power steering noise due to extremely low temperatures.
PI0671A2018-05-21. Service bulletin. This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
PIC3278G2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
153562017-01-30. Service bulletin. 15356 - SPECIAL COVERAGE. ON SOME 2007-2012 MODEL YEAR CHEVROLET MALIBU, PONTIAC G6, AND SATURN AURA VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING ASSIST (EPS), THE STEERING COLUMN TORQUE SENSOR OR THE EPS MOTOR/CONTROLLER MAY CAUSE THE VEHICLE TO SUDDENLY LOSE EPS. IF THE VEHICLE LOSES EPS, THE VEHICLE’S DRIVER INFORMATION CENTER WILL DISPLAY A WARNING MESSAGE AND A WARNING CHIME WILL BE HEARD. THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, WHICH REQUIRES GREATER DRIVER EFFORT TO OPERATE AT LOW VEHICLE SPEEDS. DEALERS ARE TO REPLACE THE STEERING COLUMN TORQUE SENSOR OR EPS MOTOR/CONTROLLER BASED ON DTC. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER.