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Service bulletin 13240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246770
Published by NHTSA2023-12-11
Manufacturer's number13240
Manufacturer's date2013-07-01
NHTSA componentPOWER TRAIN; STEERING

NHTSA's summary

Service Update for Inventory and Cust omer Vehicles Loss of Power Steering Assist at Extreme Hot and Cold fUnderhood Temperatures Expires with Base Warranty

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Transmission and driveline

Vehicles listed
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20173252017-06-29. Steering
17V4140002017-06-29. STEERING:ELECTRIC POWER ASSIST SYSTEM
20142542014-06-27. Powertrain
14V3740002014-06-27. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20141722014-05-14. Steering
14V2460002014-05-14. STEERING:LINKAGES:TIE ROD ASSEMBLY
20141022014-03-31. Powertrain
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
20134562013-12-20. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIP5175F2025-02-10. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
08-07-30-035I2024-12-19. Service bulletin. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
20-NA-1382024-11-05. Service bulletin. This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I2024-10-24. Service bulletin. This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
24-NA-1852024-10-22. Service bulletin. This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.