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Service bulletin 990420002I

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10246569
Published by NHTSA2023-12-11
Manufacturer's number990420002I
Manufacturer's date2014-11-01
NHTSA componentPOWER TRAIN:DRIVELINE

NHTSA's summary

Information on Driveline Clunk Noise

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015
BUICK ENCORE2013, 2014, 2015
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015
BUICK LESABRE2013
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2010
BUICK REGAL2011, 2012, 2013, 2014, 2015
BUICK VERANO2012, 2013, 2014, 2015
CADILLAC ATS2013, 2014, 2015
CADILLAC ATS-V2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CT62013 to 2015
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015
CADILLAC CTS-V2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS-V2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC DTS2010, 2011
CADILLAC DTS2012
CADILLAC ELR2014, 2015
CADILLAC ESCALADE2010, 2011, 2012, 2013, 2014, 2015
CADILLAC ESCALADE ESV2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2010, 2011, 2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2010, 2011, 2012, 2013, 2014, 2015
CADILLAC STS2010, 2011
CADILLAC STS2012
CADILLAC XT52013 to 2015
CADILLAC XTS2013, 2014, 2015
CHEVROLET 35002014 to 2015
CHEVROLET AVALANCHE2010, 2011, 2012, 2013
CHEVROLET AVALANCHE2014
CHEVROLET AVALANCHE 15002010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2010, 2011
CHEVROLET C45002010
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CAPRICE2011 to 2015
CHEVROLET CAPRICE POLICE PURSUIT2012 to 2015
CHEVROLET CAPTIVA2010 to 2015
CHEVROLET CAPTIVA SPORT2010, 2011, 2012, 2013, 2014
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET COBALT2010
CHEVROLET COBALT2011 to 2015
CHEVROLET COBALT SS2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2013 to 2014
CHEVROLET COLORADO2015
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET CRUZE2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET EXPRESS 15002010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 25002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 35002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS 45002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET EXPRESS CUTAWAY VAN2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET G VAN BUS2010 to 2011
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET LUMINA2014
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET MALIBU ECO2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MALIBU HYBRID2010 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET MONTE CARLO2010
CHEVROLET N3002014 to 2015
CHEVROLET SILVERADO 15002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2011
CHEVROLET SONIC2012, 2013, 2014, 2015
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET SUBURBAN 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET T SERIES2010
CHEVROLET TAHOE2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TAHOE HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TRAILBLAZER2013 to 2014
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015
CHEVROLET TRAX2013, 2014, 2015
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015
CHEVROLET W-SERIES2010 to 2011
CHEVROLET W35002010
CHEVROLET W45002010
CHEVROLET W55002010
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015
GMC CANYON2010, 2011, 2012, 2013
GMC CANYON2015
GMC ENVOY2010 to 2013
GMC G VAN BUS2010 to 2011
GMC SANANA2010
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015
GMC SAVANA 15002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 25002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA 35002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC T75002010
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015
GMC TOPKICK2010 to 2013
GMC W-SERIES2010 to 2011
GMC W35002010
GMC W45002010
GMC W55002010
GMC YUKON2010, 2011, 2012, 2013, 2014, 2015
GMC YUKON DENALI2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2010, 2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015
GMC YUKON XL 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H22010
HUMMER H32010
ISUZU T SERIES2010
OLDSMOBILE ALERO2011
PONTIAC G32010
PONTIAC G32011
PONTIAC G32014
PONTIAC G52010
PONTIAC G52011
PONTIAC G52014
PONTIAC G62010
PONTIAC G62014
PONTIAC G82010
PONTIAC G82014
PONTIAC SOLSTICE2010
PONTIAC SOLSTICE2014
PONTIAC TORRENT2014
PONTIAC VIBE2010
PONTIAC VIBE2014
SAAB 9-32010, 2011
SAAB 9-4X2011, 2012
SAAB 9-52010, 2011, 2012
SATURN ASTRA2010 to 2011
SATURN AURA2010
SATURN OUTLOOK2010
SATURN OUTLOOK2011
SATURN SKY2010
SATURN VUE2010
SATURN VUE2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V2890002026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
15V2450002015-04-24. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
14V8190002014-12-24. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
20145892014-12-22. Powertrain
20142542014-06-27. Powertrain
14V3740002014-06-27. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20141022014-03-31. Powertrain
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
20140542014-02-25. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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16-NA-0192025-02-19. Service bulletin. This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
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08-07-30-035I2024-12-19. Service bulletin. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
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04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-2232024-11-19. Service bulletin. This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.