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Service bulletin PIT5267

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245956
Published by NHTSA2023-12-04
Manufacturer's numberPIT5267
Manufacturer's date2014-03-01
NHTSA componentVISIBILITY:WINDSHIELD

NHTSA's summary

Creak Or Pop Type Noise Coming From Windshield Area During Cold Ambient Temperatures.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors, Windshield

Vehicles listed
BUICK ENCLAVE2012, 2013, 2014
CHEVROLET TRAVERSE2012, 2013, 2014
GMC ACADIA2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
060089026N2018-06-04. Service bulletin. This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
05-08-48-001C2018-06-04. Service bulletin. This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
PI12902018-05-29. Service bulletin. This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
05-08-48-001D2018-05-29. Service bulletin. This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
PI1187B2018-05-21. Service bulletin. This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
PI0754A2018-04-16. Service bulletin. This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
PIT5267B2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a creak, pop, tick, or itch type noise from the windshield area while driving. Technician should take the vehicle on a test drive to verify the concern. When the concern is present have a second technician use a trim tool and push on the windshield alignment pin. If the noise changes or is gone remove the windshield alignment pins.
PIT5267A2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a creak, pop, tick, or itch type noise from the windshield area while driving. Technician should take the vehicle on a test drive to verify the concern. When the concern is present have a second technician use a trim tool and push on the windshield alignment pin. If the noise changes or is gone remove the windshield alignment pins.
PIT3237F2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or less. Front side door glass reduces Ultraviolet rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
PIT3237G2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.