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Service bulletin 120310003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10245772
Published by NHTSA2023-12-04
Manufacturer's number120310003
Manufacturer's date2012-12-01
NHTSA componentWHEELS:LUGS/NUTS/BOLTS/STUDS; SUSPENSION; TIRES; WHEELS; UNKNOWN OR OTHER

NHTSA's summary

Diagnostic Tips for Difficult to Resolve Tire/Wheel Vibration Concerns

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension, Tires, Wheels, Wheel nuts and studs

Vehicles listed
CADILLAC ESCALADE2007, 2008, 2009, 2010, 2011, 2012, 2013
CADILLAC ESCALADE ESV2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 15002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET SUBURBAN 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 25002008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET TAHOE HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE POLICE PURSUIT2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2007, 2008, 2009, 2010, 2011, 2012, 2013
GMC YUKON DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 15002012 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL 25002012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
120310002A2023-12-04. Service bulletin. Proper Wheel Installation and Wheel Torque Techniques
1203100022023-12-04. Service bulletin. Proper Wheel Installation and Wheel Torque Techniques
PIP4648C2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
17-NA-1262017-08-15. Service bulletin. This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
PIP5175A2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
PIP51752017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.