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Service bulletin 0818523

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10244448
Published by NHTSA2023-10-30
Manufacturer's number0818523
Manufacturer's date2023-09-09
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
RAM 15002022, 2023
RAM 25002022
RAM 35002022
RAM 45002022
RAM 55002022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V2980002025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING
20230262023-02-09. Electrical
23V0600002023-02-09. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
20216292021-10-14. Electrical
21V7980002021-10-14. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
91009012026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
1138552026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1138542026-08-26. Service bulletin. SWITCH AND BEZEL - FRONT DOOR
1140722026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1140732026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR
1137442026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
1137422026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED
08-291-262026-07-29. Service bulletin. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended.
08-288-262026-07-29. Service bulletin. Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested.
S26080000332026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park