Service bulletin 0821223
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10244438 |
| Published by NHTSA | 2023-10-30 |
| Manufacturer's number | 0821223 |
| Manufacturer's date | 2023-09-01 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| RAM 1500 | 2022 |
|---|---|
| RAM 2500 | 2022 |
| RAM 3500 | 2022 |
| RAM 4500 | 2022 |
| RAM 5500 | 2022 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V298000 | 2025-05-08. AIR BAGS; ELECTRICAL SYSTEM:WIRING |
|---|---|
| 2023026 | 2023-02-09. Electrical |
| 23V060000 | 2023-02-09. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS |
| 2021629 | 2021-10-14. Electrical |
| 21V798000 | 2021-10-14. ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 9100901 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
|---|---|
| 114072 | 2026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR |
| 114073 | 2026-08-26. Service bulletin. MOTOR - WINDOW REGULATOR |
| 113744 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 113742 | 2026-08-06. Service bulletin. SENSOR - TURBOCHARGER SPEED |
| 08-291-26 | 2026-07-29. Service bulletin. R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then freeze. ● When on the HVAC page, the Display Screen Module may not respond to touch. All other pages operate as intended. |
| 08-288-26 | 2026-07-29. Service bulletin. Radio Does Not Display Selected Drive Mode Customers may experience the following: SYMPTOM: ● Drive Mode setting reverts back to "Auto" on Display Screen Module while the Instrument Panel Cluster (IPC) shows the Drive Mode that has been requested. |
| S2608000033 | 2026-07-23. Service bulletin. Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park |
| 08-270-26 | 2026-07-18. Service bulletin. Uconnect® Screen Image Changes Size, Customers may experience the following: SYMPTOM: ● The Uconnect® screen image changes size, moves or is out of place unprompted. |
| 113069 | 2026-07-08. Service bulletin. SWITCH – HEADLAMP |