Service bulletin PC988 2023 QX60
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10243712 |
| Published by NHTSA | 2023-10-06 |
| Manufacturer's number | PC988 2023 QX60 |
| Manufacturer's date | 2023-09-15 |
| NHTSA component | SEATS |
NHTSA's summary
Seat Frame Weld ***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary replace the seat frame assembly on certain specific 2024 INFINITI QX60 vehicles identified in Service Comm and National Service History. The lower front seat cushion with 8-way power control may feel loose or emit a noise when seat cushion is adjusted to upward position using tilt feature. Please follow the attached instructions to remedy any vehicles affected by this retailer inventory quality action. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PC988 • New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to IPSB 15-286 for additional information • Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. 4. Once remedied, retailers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Retailer Responsibility ***** It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Seats
| INFINITI QX60 | 2024 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2024148 | 2024-03-05. Seats And Restraints |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ITB23-027 | 2023-12-08. Service bulletin. POWER FOLDING 3RD ROW SEAT SYSTEM CALIBRATION SERVICE INFORMATION Obstructions such as unfolded headrests or objects left in the vehicle may prevent the power folding 3rd row seat from returning to the upright position under power: • Verify that the 3rd row seat headrests are folded forward. o If the 3rd row seat headrests are not folded forward, the headrests can contact the 2nd row seats and prevent the power folding 3rd row seat from returning upright. • Verify that the floor between the 2nd and 3rd row seats is clear of any obstructions. o If there are obstructions on the floor, clear the obstructions and try to move the seat upright. • If the 3rd row seat headrests are folded forward and there are no obstructions, perform system calibration before attempting to replace any parts. o Refer to the ESM: BODY INTERIOR > SEAT > BASIC INSPECTION > SYSTEM CALIBRATION > Work Procedure If the power folding 3rd row seat does not return upright under power after performing system calibration, refer to the ESM for further diagnosis. |
|---|