Service bulletin SU5 P2 Navigator

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10243432
Published by NHTSA	2023-10-03
Manufacturer's number	SU5 P2 Navigator
Manufacturer's date	2023-09-19
NHTSA component	EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"Software Update SU5 P2 for 2022 Navigator is now available. Quality improvements include: '- Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LINCOLN NAVIGATOR	2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 52133	2023-12-19. Service bulletin. Some 2022-2023 Expedition/Navigator vehicles equipped with a 1 speed transfer case may exhibit a concern where the 4x4 setting reverts to 2H after a key cycle. This may be due to the transfer case control module (TCCM) software. To correct the condition, reprogram the TCCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7E453 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTA 22PU1010NAV	2023-12-07. Service bulletin. Software Update 22-PU1010-MIL-LT for 2022 NAVIGATOR vehicles is now available. Quality improvements include: - Shift quality improvements -MIL at low temp (ABS/ESC Non-operational)
PU1009- SMN Nav	2023-11-03. Service bulletin. Software Update PU10090-SMN for Navigator is now available. Quality improvements include: -Seats Modules enhancement to reduce Key Off Load.
SSM 51860	2023-09-02. Service bulletin. Some 2022-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51859	2023-09-02. Service bulletin. Some 2022-2023 Navigator vehicles may exhibit one or both of the power fold mirrors not fully opening when starting the vehicle. This may be due to drivers door module (DDM) and passenger door module (PDM) software. To correct this condition, reprogram the DDM and PDM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14B291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51789	2023-07-18. Service bulletin. Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51762	2023-07-03. Service bulletin. Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
SSM 51737	2023-06-30. Service bulletin. Some 2022-2023 Navigator vehicles may exhibit the power running boards defaulting to OFF after a key cycle. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. The customer can temorarily reset to Auto by entering the Power Running board Setting in the center display screen - Settings > Power Running Board > Runing Board Mode > Auto. Replacement or reprogramming of the SYNC module (APIM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 50829	2022-06-17. Service bulletin. 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended. If the DTC returns after being cleared or if the vehicle exhibits connectivity concerns with the TCU, continue with normal Workshop Manual (WSM) diagnostics. If set erroneously, this DTC does not cause any observable concerns or warning messages and does not affect vehicle performance or durability. Ford is developing a software update which will be delivered to the vehicle via an over-the-air (OTA) TCU update in July 2022 to prevent this DTC from setting erroneously.