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Service bulletin 12-248-23R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10243393
Published by NHTSA2023-10-03
Manufacturer's number12-248-23R
Manufacturer's date2023-09-12
NHTSA componentSTRUCTURE

NHTSA's summary

This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU FORESTER2019, 2020, 2021, 2022, 2023
SUBARU LEGACY2020, 2021, 2022, 2023
SUBARU OUTBACK2020, 2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
12-269-25R2026-09-03. Service bulletin. This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.
05-62-18R2026-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
12-279-262026-06-01. Service bulletin. This bulletin announces a design change to the Power Rear Gate Drive (PRG) Unit to address rare concerns about a very slight drop immediately after the gate is fully open.
12-275-252025-12-01. Service bulletin. This Bulletin announces a new diagnostic procedure for addressing NVH (Noise, Vibration, and Harshness) originating from the roof area.
12-269-252025-09-02. Service bulletin. "This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed. "
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
07-189-21R2025-05-02. Service bulletin. This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
12-267-252025-05-01. Service bulletin. This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.
12-265-252025-04-01. Service bulletin. This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power rear gate being inoperative.
12-262-252025-04-01. Service bulletin. This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).