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Service bulletin 12-262-25

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11016174
Published by NHTSA2025-04-01
Manufacturer's number12-262-25
Manufacturer's date2025-03-06
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU ASCENT2019, 2020, 2021, 2022, 2023, 2024, 2025
SUBARU FORESTER2019, 2020, 2021, 2022, 2023, 2024, 2025
SUBARU OUTBACK2020, 2021, 2022, 2023, 2024, 2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20253442025-06-20. Structure
18V5080002018-08-02. STRUCTURE:BODY:ROOF AND PILLARS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
12-259-262026-10-05. Service bulletin. This bulletin announces the repair procedures to be followed when encountering cases of excessive gap reported between the left and right rear D-pillar and headliner.
12-269-25R2026-09-03. Service bulletin. This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area. This is an revised version of the original bulletin.
05-62-18R2026-09-03. Service bulletin. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. This is an revised version of the original bulletin.
SubaruNet Announcement (P2026-08-04. Other. WRH-26 Certification Label Non-Compliance Recall- Parts and SSLP Process Updates.
SubaruNet Announcement (W2026-08-04. Other. This announcement is to inform retailers of the non-compliance recall/stop sale.
12-268-262026-07-02. Service bulletin. This bulletin announces a design change to the front hood release lever, which in certain circumstances, after the vehicle’s interior latch has been released, the front hood may fail to open when attempting to operate the exterior latch.
12-279-262026-06-01. Service bulletin. This bulletin announces a design change to the Power Rear Gate Drive (PRG) Unit to address rare concerns about a very slight drop immediately after the gate is fully open.
12-275-252025-12-01. Service bulletin. This Bulletin announces a new diagnostic procedure for addressing NVH (Noise, Vibration, and Harshness) originating from the roof area.
12-274-252025-12-01. Service bulletin. This Bulletin announces changes to the replacement procedure due to a design difference between Japan-produced bumpers and SIA-produced bumpers.
12-269-252025-09-02. Service bulletin. "This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed. "