Service bulletin 0818923
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10243228 |
| Published by NHTSA | 2023-10-02 |
| Manufacturer's number | 0818923 |
| Manufacturer's date | 2023-08-02 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
Radio Over The Air Update to R47.03.26 Software Version The customer may experience one or more of the following:v? Tune knob does not move the scroll bar in Device Manager?s phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXMT to wireless without user?s input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXMT presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| JEEP COMPASS | 2022 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 0824523 | 2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023. |
|---|---|
| S238A000058 | 2024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available? |
| S2308000128 | 2024-01-16. Service bulletin. Day Night Mode Illumination on the Instrument Panel Cluster (IPC) and/or Radio Switches Frequently Under Low Lighting Conditions |
| S238A000055 | 2024-01-16. Service bulletin. Audio Muted During A CarPlay Or Android Auto Phone Call |
| S238A000014 | 2024-01-08. Service bulletin. Radio Shutting Off Due to Hot Display |
| S238A000026 | 2023-12-18. Service bulletin. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times |
| S2308000128 | 2023-12-18. Service bulletin. Light sensitivity, instrument panel and/or radio backlighting switches from day to night mode frequently during low light conditions. |
| 2401223 | 2023-10-30. Service bulletin. Defroster Grill Deformation Customers may comment on one or more of the following: ? Defroster grill is coming loose and popping up from the corner area - both left and right hand side. ? Defroster grill is not flush with the instrument panel. This bulletin involves inspecting the defroster grill for deformation and possibly replacing as needed |
| S238A000014 | 2023-10-30. Service bulletin. Radio Shutting Off Due to Hot Display |
| S2208000011 | 2023-10-30. Service bulletin. Wireless Qi Charger Not Charging |