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Service bulletin PI2301_DPSM_UPD

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10242232
Published by NHTSA2023-10-01
Manufacturer's numberPI2301_DPSM_UPD
Manufacturer's date2023-09-05
NHTSA componentSEATS; STRUCTURE

NHTSA's summary

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued to Kia dealers in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Since the remedy is not going to be available during this period, Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Seats

Vehicles listed
KIA CARNIVAL2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20240232024-01-19. Structure
24V0250002024-01-18. STRUCTURE:BODY:ROOF AND PILLARS
23V2360002023-03-31. STRUCTURE:BODY:DOOR
20231822023-03-29. Structure
20217122021-11-19. Structure
21V9080002021-11-19. LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR; STRUCTURE:BODY:DOOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PSD_REMINDER2_1052026-06-26. Other. IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
PI2602_TSB2026-06-17. Service bulletin. TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on certain 2022-2026MY Carnival (KA4) produced from 1/4/2021 through 4/14/2026 and certain 2025-2026MY Carnival Hybrid (KA4 HEV) vehicles produced from 5/21/2024 through 4/8/2026. To aid in the manual adjustment of the outboard second-row seatback in the subject vehicles, the seats are equipped with recliner springs that work in conjunction with a user-controlled seatback angle lever or walk-in lever. This seatback motion is controlled by the user to achieve their desired seat position. To improve usability, Kia has developed a newly designed second-row seatback recliner spring that will dampen the motion of the manual second-row seatback angle adjustment. (Note: Only the second-row outboard seats are affected. The second-row center seat, if equipped, is excluded from this campaign.)
PI2602_QA2026-06-16. Other. PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.
PI2602_OWNR2026-06-16. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual (folding) second-row seats, to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation.
PI2602_DPSM2026-06-15. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.
PI2602_DP2026-06-15. Other. PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.
PSD_REMINDER2_1042026-05-01. Other. IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
PSD_REMINDER_1032025-12-24. Other. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
PSD_REMINDER2_1022025-10-08. Other. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. This is reminder about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.
PS7882025-10-01. Other. PITSTOP: TECHNICAL OPERATIONS: FUEL FILLER DOOR ACTUATOR REPLACEMENT - This Pitstop provides information regarding the replacement of the fuel filler door actuator and wiring harness on 2022-2024MY Carnival (KA4) vehicles. When replacing a faulty fuel filler door actuator, ensure to order the corresponding replacement part number (shown below) for the applicable vehicle production date. Selecting the incorrect part may result in a vehicle “comeback” with a customer complaint of the driver’s side sliding door not operating with the power feature; however, the door can still be operated manually.