NHTSA recall 23V236000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V236000 |
| Manufacturer's number | SC266 |
| Manufacturer | Kia America, Inc. |
| Reported | 2023-03-31 |
| Owners notified | 2023-04-28 |
| Component | STRUCTURE:BODY:DOOR |
| Units potentially affected | 51568 |
| Part numbers | 83870-R0004, 83870-R0003, 83870-R0002 |
| Report | Annual report 1, for 2025 quarter 2 to 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-20 |
| Vehicles in the campaign | 51568 |
| Reported remedied | 45051 (87%) |
| Reported unreachable | 787 |
| Reported removed | 319 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
What can happen
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
The remedy
Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2022 KIA CARNIVAL | |
|---|---|
| 2023 KIA CARNIVAL |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE22004
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE22004 | Preliminary evaluation, opened 2022-04-10, closed 2023-06-13. Power Sliding Door Auto Reverse Failure. STRUCTURE:BODY:DOOR. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| PSD_REMINDER2_105 | 2026-06-26. Other. IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation. |
|---|---|
| PSD_REMINDER2_104 | 2026-05-01. Other. IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation. |
| PSD_REMINDER_103 | 2025-12-24. Other. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation. |
| PSD_REMINDER2_102 | 2025-10-08. Other. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. This is reminder about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation. |
| PS788 | 2025-10-01. Other. PITSTOP: TECHNICAL OPERATIONS: FUEL FILLER DOOR ACTUATOR REPLACEMENT - This Pitstop provides information regarding the replacement of the fuel filler door actuator and wiring harness on 2022-2024MY Carnival (KA4) vehicles. When replacing a faulty fuel filler door actuator, ensure to order the corresponding replacement part number (shown below) for the applicable vehicle production date. Selecting the incorrect part may result in a vehicle “comeback” with a customer complaint of the driver’s side sliding door not operating with the power feature; however, the door can still be operated manually. |
| PSD_REMINDER2 | 2025-07-31. Other. IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing to providing you with a superior ownership experience, we’d like to remind you about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation. |
| PI2301A_OWNR | 2023-11-03. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). Customers receiving this letter have already had this product improvement campaign performed. Since then, there have been additional improvements to the mounting bolts used for the installation of the steel reinforcement plates. Kia is requesting that customers contact an authorized Kia dealer to replace the four (4) subject mounting bolts with improved ones. |
| PI2301_TSB_R2 | 2023-11-03. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024MY Carnival (KA4) vehicles (excluding SX-Prestige with the second-row lounge seats) produced from January 4, 2021 through August 21, 2023. This campaign is to reinforce the mounting points of the 2nd-row seat to the floor and minimize potential seat rail detachment, should a certain rare crash event occur. |
| PI2301_TSB_R1 | 2023-10-01. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN: INSTALLATION OF STEEL REINFORCEMENT PLATES FOR 2ND ROW SEAT OUTER RAILS (PI2301) - PI2301 TEMPORARILY ON HOLD PENDING UPDATED PARTS. |
| PI2301_OWNR_UPD | 2023-10-01. Service bulletin. PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that that Kia is conducting a Product Improvement Campaign to install steel reinforcement plates on the second-row seat outer rails in certain 2022-2024 MY Kia Carnival vehicles equipped with sliding and removable second-row seats (excluding SX-Prestige equipped with the second-row lounge seats). This is an update following a notice that was issued in August 2023. Kia is currently experiencing an unexpected parts supply issue which is expected to continue until the first week of October 2023. Kia is requesting that customers wait until after the first week of October before contacting an authorized Kia dealer to schedule a service appointment for this Product Improvement Campaign to be performed. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.