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Service bulletin TB97AO

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241780
Published by NHTSA2023-09-05
Manufacturer's numberTB97AO
Manufacturer's date2014-05-01
NHTSA componentELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

NHTSA's summary

Fuse Box Washers (NVLW)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Wiring and fuses

Vehicles listed
VOLKSWAGEN PASSAT2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V1710002016-03-24. ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Edition652023-10-16. Service bulletin. Volkswagen Elsa Newsletter
Edition562023-09-18. Service bulletin. VW Elsa Newsletter
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TT9113022023-06-13. Service bulletin. The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models.
CN_3G_SunsetVW2022-02-04. Service bulletin. Customer Notification 3G-Sunset
V261604 20411102018-01-08. Service bulletin. Update model year 2015 and 2016 Touareg and include VIN ranges.
Dealer Letter-Da2017-12-05. Service bulletin. VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 97AO ? Fuse Box Washers (NVLW)): This update has been proactively released to prevent chafing of the e-box wiring harness. The corrective action taken to correct this issue was to Install protective caps in the fuse box to help prevent wire chafing in that area.
TT911401SS4 20362017-10-25. Service bulletin. Direction to check for loose connections resulting in erratic operation
QUICK TIP PASSAT2017-06-21. Service bulletin. QUICK TIP PASSAT 1.8T ULEV REMOTE START WITH KESSY QUICK V1.0
QUICK TIP PASSAT2017-06-21. Service bulletin. QUICK TIP PASSAT 1.8T PZEV-SULEV (WITH SECONDARY AIR) WITHOUT KESSY V1.2