Service bulletin CS2308B_OWNR2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10241176
Published by NHTSA	2023-08-24
Manufacturer's number	CS2308B_OWNR2
Manufacturer's date	2023-08-23
NHTSA component	ELECTRICAL SYSTEM

NHTSA's summary

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
KIA SEDONA	2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2021680	2021-11-05. Electrical
21V725000	2021-09-17. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:SOFTWARE
2020318	2020-07-14. Electrical
20V399000	2020-07-08. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
19V109000	2019-02-19. ELECTRICAL SYSTEM:WIRING
18V338000	2018-05-23. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SC365_OWNR_YP	2026-09-18. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC365) - This document is the owner notification advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations on the 2019-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
SC365_TSB	2026-09-18. Emissions. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides the procedure to update the emissions‑related logic of the Engine Control Unit (ECU) system software on certain 2019–2020MY Sorento (UMa) and 2019–2021MY Sedona (YP) vehicles equipped with the 3.3L GDI Lambda II engine, as listed in the table below. The subject vehicles may have been produced with engine calibrations that can cause the vehicle to release air pollutants that exceed Federal and California standards. These standards were established to protect the public’s health and welfare from the dangers of air pollution.
SC365_STKR	2026-09-18. Emissions. SC365_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
SC365_POC	2026-09-18. Emissions. SC365_POC: PROOF OF CORRECTION CARD
SC365_QA	2026-09-18. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC365) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Voluntary Emissions Service Campaign SC365.
SC365_DPSM	2026-09-18. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC365) - This document is the announcement to dealer Parts and Service managers advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations on the 2019-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
SC365_DP	2026-09-18. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC365) - This document is the announcement to the dealer principals advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations on the 2019-2020 MY Sorento vehicles manufactured from January 24, 2018 through October 26, 2020 and 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020 equipped with 3.3L GDI engines.
TSB_ELE422	2026-06-03. Service bulletin. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
CS2308_TSB_R6	2024-06-13. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
CS2308_TSB_R5	2024-04-03. Service bulletin. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGICUPGRADE & DECAL INSTALLATION (CS2308) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the In-Panel Module (IPM) or Body Control Module (BCM) system on certain 2011-2014MY Sedona (VQ) vehicles produced from March 3, 2010 through April 4, 2014 and certain 2015-2021MY Sedona (YP) vehicles produced from July 29, 2014 through July 8, 2020, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.