Service bulletin ATI&08012023902
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10240732 |
| Published by NHTSA | 2023-08-16 |
| Manufacturer's number | ATI&08012023902 |
| Manufacturer's date | 2023-08-01 |
| NHTSA component | LATCHES/LOCKS/LINKAGES |
NHTSA's summary
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Latches and locks
| HONDA ODYSSEY | 2020, 2021, 2022, 2023 |
|---|---|
| HONDA PASSPORT | 2020, 2021, 2022, 2023 |
| HONDA PILOT | 2020, 2021, 2022, 2023 |
| HONDA RIDGELINE | 2020, 2021, 2022, 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 21V932000 | 2021-11-29. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD |
|---|---|
| 20V437000 | 2020-07-28. LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ATI&04082024902 | 2024-04-17. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of driver’s side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
|---|---|
| ATI&03222024907 | 2024-04-03. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of driver’s side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&11272023907 | 2023-12-07. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&11032023907 | 2023-11-16. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&10182023901 | 2023-10-25. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&10022023905 | 2023-10-17. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&10032023903 | 2023-10-17. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind. |
| ATI&09182023902 | 2023-09-26. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&09012023902 | 2023-09-13. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |
| ATI&08172023901 | 2023-08-23. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. |