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Service bulletin N232416980

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10240728
Published by NHTSA2023-08-15
Manufacturer's numberN232416980
Manufacturer's date2023-08-10
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Customer Satisfaction Program - certain 2023 and 2024 model year vehicles, may have a condition where the 12 volt battery has almost discharged or is at an increased risk of accelerated discharge. Dealers are to disconnect, then reconnect the 12 volt battery and reprogram the serial data gateway module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
CADILLAC LYRIQ2023
CADILLAC redundant LYRIQ2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V3560002025-05-29. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
23V6820002023-10-12. ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
23V3670002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25-NA-1262025-11-05. Service bulletin. This service bulletin provides information on the wireless charging feature not working or intermittently working, with the replacement of the Wireless Charging Module.
25-NA-0442025-10-27. Service bulletin. This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-2022025-10-27. Service bulletin. This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
23-NA-1512025-10-02. Service bulletin. This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753I2025-09-30. Service bulletin. This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
22-NA-0832025-09-27. Service bulletin. This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIE08362025-09-23. Service bulletin. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
24-NA-1432025-06-18. Service bulletin. This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.