WenmarOpen by Wenmar Pro

Service bulletin 36694.1.0

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239744
Published by NHTSA2023-07-27
Manufacturer's number36694.1.0
Manufacturer's date2023-07-27
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This is a Technical Journal: iCUP, “Searching for GPS” message in DIM / CSD. Restart IHU via home button

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
POLESTAR POLESTAR 22021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245572024-09-18. Label
24V4770002024-06-26. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
36763.2.02024-05-02. Service bulletin. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
36763.2.02024-04-18. Service bulletin. This is a Technical Journal: Outer rear view mirror jamming. Assemble the cables correctly.
35563.3.02024-04-10. Service bulletin. This is a Technical Journal: IHU Replacement - Prior Approval Needed. In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA
SMB00043P2024-01-16. Service bulletin. Polestar 2 Updates.
S102392023-07-31. Service bulletin. SERVICE ACTION S10239 DESCRIPTION.
PB85-S102392023-07-31. Service bulletin. SERVICE ACTION S10239 DESCRIPTION.
36086.1.02023-07-28. Service bulletin. This is a Technical Journal: General Concerns in IHU on iCUP vehicles/Google Infotainment.
36697.1.02023-07-27. Service bulletin. This is a Technical Journal: Wirerless Phone Charger, none or unstable charging. Perform a WPC software reload.
36700.1.12023-07-26. Service bulletin. This is a Technical Journal: Squeak noise when opening or closing windows. apply PTFE spray 30749880 to the scraper molding
36658.2.02023-06-30. Service bulletin. This is a Technical Journal. Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).