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Service bulletin SM 36-2023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239663
Published by NHTSA2023-08-04
Manufacturer's numberSM 36-2023
Manufacturer's date2023-07-21
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM

NHTSA's summary

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
AUDI A32017, 2018, 2019, 2020
AUDI A32022, 2023
VOLKSWAGEN ARTEON2019, 2020, 2021, 2022, 2023
VOLKSWAGEN GOLF2018, 2019, 2020, 2021
VOLKSWAGEN GOLF2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V6040002023-08-30. ELECTRICAL SYSTEM:IGNITION:SWITCH
22V9010002022-12-07. EQUIPMENT:OTHER:LABELS
22V8060002022-10-26. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION
22V5140002022-07-20. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20V3720002020-06-24. EQUIPMENT:OTHER:LABELS
19V6150002019-08-22. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
18V4640002018-07-11. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB_2079214_42026-10-05. Service bulletin. This bulletin provides information regarding fault finding and repair information for electric tailgate.
TSB_2068573_62026-10-05. Service bulletin. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
TSB_2082976_22026-09-04. Service bulletin. This bulletin provides general information about the current tpp issues for Audi connect.
TSB_2082976_12026-09-04. Service bulletin. This bulletin provides general information about the current tpp issues for Audi connect.
TSB_2069331_82026-09-04. Service bulletin. This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
TSB_2064681_62026-09-04. Service bulletin. This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
TSB_2073747_42026-08-05. Service bulletin. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
VOS-26-422026-08-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
TSB_2077458_22026-07-07. Service bulletin. This bulletin provides information when the immobilizer cannot be adapted after the loss of keys.
TSB_2069331_72026-07-07. Service bulletin. This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.